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Error Retrieving Active Users From The Im And Presence Server


If they can then restart the service or server. Recommended Action: Check if the proper device has been specified in the DRF configurations. Users may be disconnected if configured timeout is reached before resolution. Recommended ActionThis problem occurs when an application is abruptly shut down or has lost network connectivity to CTIManager. have a peek here

It started today. We were getting "A runtime error has occured while executing the query" when running agent reports. This limit is the combined total of both persistent chat rooms and adhoc chat rooms. ExplanationAn invalid parity has been configured for the serial port that CMI uses to connect to the voice messaging system. http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/err_msgs/10_x/ccmalarms1001.html

Error Retrieving Active Users From The Im And Presence Server

Error Message CCM_SUMI-CMI-7-kCMIDebugAlarm : Alarm generated only for debugging purposes. Explantion: Cisco UP Replication Watcher startup timeout. Also, physically confirm that the cable is firmly connected to the USB0 port.

Contact the support organization for the affected application if the problem persists and provide sequence number and error message for further investigation Error Message %UC_CTI-6-CtiProviderClosed:%[LoginUserId=String][SeqNumber=Long][CTIconnectionId=Long][IPAddress=String][IPv6Address=String][Reason=Enum][AppID=String][ClusterID=String][NodeID=String]:CTI application connection has been closed. Error Message: CCM_DB_LAYER-DB-6-IDSEngineInformation: No error has occurred but some routine event completed in IDS database engine. In the case of an unwanted reset of the gateway which caused communication to be lost, take precautions to ensure that no unauthorized personnel resets the gateway from Cisco Unified CM Recording Call Setup Fail ExplanationCTI Manager is unable to login to directory.

Error Message %UC_IPVMS-3-kReadCfgANNUnknownException:%[DeviceName=String][AppID=String][ClusterID=String][NodeID=String]:Unknown exception.. Causevalue : 1114112 Cisco Support Community Directory Network Infrastructure WAN, Routing and Switching LAN, Switching and Routing Network Management Remote Access Optical Networking Getting Started with LANs IPv6 Integration and Transition EEM Scripting Other See More 1 2 3 4 5 Overall Rating: 0 (0 ratings) Log in or register to post comments Tony Overbey Mon, 09/12/2016 - 18:30 Corrected issues on UCCX http://www.cisco.com/c/en/us/support/docs/voice-unified-communications/unified-communications-manager-version-60/111040-dce-cucm-error.html Replication status can be manually checked via the command line interface.

ExplanationDevice is back in service Recommended ActionThis alarm is for informational purposes only; no action is required Error Message %UC_CTI-6-CtiLineOpened:%[SeqNumber=Long][DirNum=String][Partition=String][DeviceName=String][CTIconnectionId=Long][AppID=String][ClusterID=String][NodeID=String]:Line opened. Cisco Server Recovery Manager Not Responding Recommended ActionCheck the address/status of Cisco CallManager and the network. Recommended ActionThis alarm is for information purposes only; no action is required. Recommended ActionDetermine the reason for high CPU usage in the High priority and Normal priority queues (Cisco CallManager System Performance object).

Causevalue : 1114112

If the feature need to be disabled, set the value of Maximum Call Duration Timer to zero from Service Parameter page. https://supportforums.cisco.com/discussion/13118806/cuic-uccx-dataset-status-failed-database-error Device IP address [Optional].[String] Device name [Optional].[String] Device MAC address [Optional].[String] Protocol.[String] Device type. [Optional][Enum]Reason Code [Optional].[Enum]Connecting Port[UInt] Registering SIP User. [Optional].[String] IPV6Address [Optional].[String] IPAddressAttributes [Optional].[Enum]IPV6AddressAttributes [Optional].[Enum] ExplanationA connection was established Error Retrieving Active Users From The Im And Presence Server Your cache administrator is webmaster. Cisco Causevalue 1114112 For the application to control the device it should be included in the user control list.

Explantion: Cisco UP XCP Config Manager buffer has reached critical levels. navigate here Cisco Unified Communications Manager Overall Initialization Time (in minutes)[Int] ExplanationThe required time to initialize Cisco Unified Communications Manager has exceeded the time allowed by the Cisco CallManager service parameter, System Initialization Error Message: CCM_DRF_MASTER-DRF-3-DRFInternalProcessFailure: DRF internal process has encountered an error. If unexpected behavior is observed, restart all Cisco services in the cluster. Recordingcallsetupfail

Thanks DP See More 1 2 3 4 5 Overall Rating: 0 (0 ratings) Log in or register to post comments Mike Iversen Mon, 09/12/2016 - 07:31 I too am experiencing The system will start with the given default setting. ExplanationCTIManager registration request to EnvProcDevList timed out; CTIManager will send another registration request. Check This Out If loss of connectivity was unintentional, investigate what might have caused connectivity to be lost and restore the connection.

See More 1 2 3 4 5 Overall Rating: 0 (0 ratings) Log in or register to post comments BOBBY LINDSEY Mon, 09/12/2016 - 10:17 It isn't disruptive except to reporting. Warning A Cisco Db May Have Encountered A Known Issue Error Message: CCM_CALLMANAGER-GENERIC-6-ServiceStarted: Service started. CMI triggers this alarm if the value in the Serial Port service parameter is anything other than USB0.

Recommended ActionAdd more gateway resources.

UCCX Error Message: CCM_DB_LAYER-DB-3-ErrorReadingInstalledRPMS: Could not read installed RPMs to populate component version table Explantion: The function that reads the rpm version information and populates database failed Recommended Action: Please report this Error Message: CCM_TOMCAT_APPS-LOGIN-2-ServiceStartFailed: Failed to start service. Recording Session Terminated Unexpectedly Recommended ActionVerify that the Enterprise parameter setting for User Locale is configured using the CCM Admin web page.

User ID[String] ExplanationIndicated the user can get the packet or key file. Recommended ActionInvestigate configuration for identified device. Description[Int] ExplanationMaximum number of simultaneous connections in a Cisco CallManager node has been reached. this contact form Error Message %UC_CTI-4-kCtiUnknownConnectionHandle:%[CTIConnectionType=String][InstanceNumber=Long][AppID=String][ClusterID=String][NodeID=String]:Connection handle is not valid..

Recommended ActionNo action is required. If you do not find any issues with memory, collect the system/application event logs and the performance (perfmon) logs and report this alarm to the Cisco Technical Assistance Center (TAC). ExplanationLine is back in service Recommended ActionThis alarm is for informational purposes only; no action is required Error Message %UC_CTI-4-UnableToSetorResetMWI:%[DirNum=String][AppID=String][ClusterID=String][NodeID=String]:Error in setting message waiting indicator. Error Message CCM_CALLMANAGER-CALLMANAGER-3-ICTCallThrottlingStart : Cisco CallManager stops handling calls for the indicated H323 device due to route loop over H323 Trunk Device Name.[String] IP Address[String] Device type. [Optional][Enum]Device description [Optional].[String] ExplanationCisco

Error Message %UC_CMI-1-DBLException:%[DBLException=String][AppID=String][ClusterID=String][NodeID=String]:Unable to connect to the DB. Or is it only available via TAC case? ExplanationUnable to create a subdirectory to contain announcement files. Error Message: CCM_DRF_MASTER-DRF-3-DRFSftpFailure: DRF sftp operation has failed.

ServiceName [String] RestartCount [Int] Explantion: Service failed to start, even after the max restarts attempts. Error Message: CCM_TOMCAT_APPS-LOGIN-5-ServiceDeactivated: Service Deactivated. Recommended ActionRequest license generation for Cisco Unified CallManager nodes and the phones that are associated with those nodes. Applying this cop will NOT cause any service impact and no reboot or switch-version is required.   Let me know if you need assistance applying this cop which is the solution

Recommended ActionContact the vendor of the third-party voice messaging system and discover why it is sending SMDI message with an invalid format Error Message %UC_CMI-1-SerialPortOpeningError:%[OpeningError=String][AppID=String][ClusterID=String][NodeID=String]:When CMI tries to open the serial Application or Component may decide not to use that parameter in the alarm message. Error Message %UC_GENERIC-6-PermissionDenied:%[AppID=String][ClusterID=String][NodeID=String]:Permission has been denied..